Privacy Policy
This Privacy Policy explains how Mount Edna Trilogy collects, uses, and protects the personal information you provide when you visit this website, place an order, or contact us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Your name
Mailing and shipping address
Email address
Phone number
Order and purchase information
Name(s) provided for book personalization
Information you send when you contact us
Review or testimonial content you voluntarily submit
How We Use Your Information
We may use the information you provide to:
Process and fulfill your orders
Communicate with you about your purchase
Respond to questions or messages
Provide customer service
Send updates or marketing emails only when you have chosen to receive them
Maintain records related to orders and website operations
Reader Reviews and Testimonials
If you submit a review, reaction, or testimonial through the Reader’s Nook, we may collect your first name, email address, and the comments you provide. Your email address will remain private and will not be displayed publicly. By submitting a review, you acknowledge that your first name and comments may be featured on this website or in promotional materials. Submissions are reviewed before publication, and not all submissions will be published.
How We Share Your Information
We do not sell your personal information.
We may share information only with service providers that help us operate this website, process payments, fulfill orders, deliver email communications, or provide other services necessary to run the business.
These providers may receive only the information needed to perform their services.
Payment Information and Security
Payment information is processed securely by third-party payment providers. Mount Edna Trilogy does not directly store your full credit or debit card information.
We take reasonable steps to protect the personal information you provide through this website, but no method of electronic transmission or storage is completely secure.
Cookies and Website Data
This website may use cookies and similar technologies to help the site function properly, remember preferences, understand website usage, and improve the visitor experience.
Some third-party services used by this website may also place cookies or collect technical information such as browser type, device information, IP address, or pages visited.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, comply with legal obligations, and resolve disputes.
When personal information is no longer needed, we may delete or securely dispose of it.
Your Privacy Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we hold about you.
You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.
To make a privacy-related request, contact us at peg@mount-edna.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact us at:
Effective date: October 8, 2026